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Onboarding Journeys

The onboarding wizard (/onboarding) is product-path aware and currently supports six journeys.

Current Journey Set

Product PathPurposeTypical Step Count
Getting Startedfast first-run setup6
Founder Suitestartup launch + credits7
Reseller Partnerpartner/business onboarding7
Contractor Proindependent contributor path6
Managed Servicesservice delivery + team packaging7
Enterprise Platformdeployment, compliance, contract contact7

Implementation Notes (Live)

  • Wizard state is ThorAPI-model aligned (Principal, Customer, Product).
  • Product selection determines step sequence and required fields.
  • Success destination and role mapping are path-specific.
  • Route is authenticated and intended for post-signup/session-hydration flows.

What to Customize First

  • Step labels and copy for your ICP
  • Required-field strictness by path
  • Success CTA destinations
  • Role and account-tier mapping

Operational Recommendation

Treat onboarding as a versioned product surface:

  1. update path config with explicit intent
  2. test every branch to confirmation
  3. confirm downstream route and permission behavior
  4. monitor completion friction per path

Done right, onboarding becomes a routing system for product-fit, not a static form.